Buddy’s Top Picks For ESA Letter Providers In 2025

LAST UPDATED:
March 21, 2025
READING TIME :
2 min read

Buddy’s Top Picks For ESA Letter Providers In 2025

Wellness Wag

Why
Refund 100% if your ESA letter does not work for you
Approved in all states
Do not sell fake registrations and ID cards
Express 24-hour turnaround service available
3-minute quiz that matches you to a real therapist
A 3-minute quiz that matches you to a real therapist
Great customer service
Easy to Schedule an appointment What could be better:
Why Not
The evaluation process is more rigorous and time-consuming compared to other providers.
Wellness Wag stood up as the most reliable because of its 100% money-back guarantee.
Get an ESA letter

Finding a reliable Emotional Support Animal (ESA) letter provider can be challenging with many online options available. As someone who’s experienced the process, I understand how important it is to choose a trustworthy provider. An ESA letter allows you to live and travel with your pet hassle-free. In this post, I’ll share my top picks based on research, personal experience, and user reviews. These providers offer legitimacy, excellent customer service, and high-quality services. Whether you’re looking for fast service, affordability, or thorough support, these providers cover all needs. I’ll break down each provider’s strengths and potential downsides. By the end, you’ll know which ESA letter provider suits your needs best.

There are many ESA letter providers, each offering different services, prices, and levels of trustworthiness. This blog post will guide you through my top picks for ESA letter providers this year. I chose these providers based on thorough research, personal experiences, and user reviews. They stand out for their commitment to being legitimate, offering great customer service, and providing high-quality services.

Whether you need a quick turnaround, affordability, or comprehensive support, the providers listed here have something to offer. I’ll go into the details of each provider, highlighting their strengths and any potential drawbacks. By the end of this post, you’ll have a clearer idea of which ESA letter provider might be the best fit for your needs, ensuring that you and your furry friend can enjoy the benefits of having a legitimate ESA letter in hand.

Pettable

Why
Refund 100% if not approved
Legal team to handle challenges to ESA letter
Quick turnaround
Approved in 50 states, plus D.C. and Puerto RicoWhy Not
Why Not
Pricier than other services
Have been issues with getting consults scheduled

Pettable promises to get your ESA letter to you within 24 hours after approval. However, if you’re in California, the process might take a bit longer because California law AB 468 requires state residents to have a 30-day relationship with a licensed mental health professional (LMHP) before they can be provided with an ESA letter.

What I love about Pettable is that they’re super comprehensive. They’ll help you with any extra forms your landlord might need and will even talk to them if necessary. Plus, they have a legal team ready to handle any challenges to their ESA letters. They also offer a 100% refund if your ESA letter isn’t approved, which is pretty reassuring.
The only downside is that Pettable is a bit more expensive than other services. There were also a few complaints from people about having trouble scheduling their consultations.
Pettable

Certa Pet

Why
Quick turnaround on getting your letter if approved
Simple process
Free Screening
Money-back guarantee
Why Not
Some therapists were deemed unprofessional
A handful of complaints about waits of up to a week for consults

If you’re looking for the best overall emotional support animal (ESA) letter service, I recommend giving CertaPet a shot. They offer a free pre-screening to see if you’re a candidate for an ESA since not everyone will be.

If you’re looking for the best overall emotional support animal (ESA) letter service, I recommend giving CertaPet a shot. They offer a free pre-screening to see if you’re a candidate for an ESA since not everyone will be.

Most people seem to have a good experience with CertaPet, but there were a few complaints. With my experience, I felt the therapists were unprofessional at times. Also, getting a consult took up to a week instead of the promised 2 days.

Certa Pet

US Service Animals

Why
More affordable than some other services
Money-back guaranteeWhy Not
Why Not
The refund policy is limited and a bit complicated
No refunds are given if the ESA letter is rejected

US Service Animals has good legal support, almost like a guarantee, and their turnaround time was just a bit longer than what I experienced with Wellness Wag. The support team was professional, but sometimes the wait times were a bit long. They are a solid service if a satisfaction guarantee isn’t a priority for you.

However, US Service Animals tried to sell unnecessary extras, so be cautious of that. Also, while some people had great experiences with the therapists they were matched with, others found them to be rude. This aspect seems to be very hit-or-miss.

They offer a legitimate ESA letter through a licensed doctor, but they also offer fake registrations and products. This made me feel like they were not entirely trustworthy.

US Service Animals

Wrapping Up

Choosing the right Emotional Support Animal (ESA) letter provider can make a big difference in ensuring that you and your furry friend get the support you need. After reviewing various services, it’s clear that finding a trustworthy provider involves more than just comparing prices. The best providers are those that offer genuine evaluations by licensed mental health professionals, provide clear and fair refund policies, and support you through any legal or administrative challenges that may arise. The ones I’ve highlighted in this blog stand out for their reliability, customer service, and commitment to following legal guidelines.
This process wasn’t the most fun, but knowing I don’t need to worry about taking Buddy with me, is well worth the time spent. Hopefully, this saves you time and makes selecting an ESA provider an easy decision! With the right ESA letter provider, you’ll have peace of mind knowing that you and your emotional support animal can live and travel together without unnecessary hassles. If you have any questions or need further advice, feel free to reach out—I’m here to help!
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